Shipping & Delivery

International Shipping

CACAR can coordinate international shipping for overseas projects. Service availability for a particular country or region depends on the destination, product, shipping method, and current logistics conditions. CACAR works with freight service providers to coordinate international delivery.

Delivery Timeframes

Estimated production and shipping timelines are provided for each project based on the approved scope, destination, shipping method, and current logistics conditions. The applicable schedule is stated in the approved quotation, signed contract, or order documentation.

The production schedule begins after the required deposit has been received as cleared funds and the final drawings, materials, specifications, and pricing have been approved in writing.

Shipping Methods

Sea freight, air freight, and other shipping arrangements may be available depending on the order size, destination, urgency, and project requirements. The applicable shipping method, Incoterms, insurance coverage, delivery point, risk-transfer point, and cost responsibilities are stated in the approved quotation, signed contract, or shipping documentation.

Door-to-Door Service

Door-to-door service may be available for selected destinations. The exact scope, including customs clearance, last-mile delivery, unloading, duties, and taxes, must be stated in the approved quotation or signed contract.

Packaging

Packaging methods are selected according to the product type, finish, dimensions, shipping method, destination, and agreed project requirements. The applicable packaging scope is stated in the quotation or project documents.

Tracking and Insurance

Where tracking or shipment-status information is available from the selected carrier, the relevant details will be provided after dispatch.

Insurance availability, coverage, insured value, exclusions, and cost responsibility are confirmed in the quotation, contract, or shipping documentation.

Customs, Duties, and Documentation

International orders may be subject to import duties, taxes, and customs clearance fees in the destination country. Responsibility for these costs is stated in the approved quotation, signed contract, or shipping documentation.

Shipping and customs documents are provided according to the destination, shipping method, applicable requirements, and the signed contract.

Receiving Your Order

  • Inspect all packages before signing the delivery receipt
  • Visible damage should be photographed and recorded on the delivery receipt
  • Customers should notify CACAR within the period stated in the signed contract, carrier documents, delivery receipt, or applicable insurance terms

Payment and Shipping

Production, quality inspection, packaging, and payment milestones are linked. Please review our pricing and payment FAQ for information on our standard payment schedule, deposit and balance triggers, and pre-shipment documentation.

Important: website content and your signed contract

Website content, production timelines, shipping estimates, and delivery descriptions are provided for general information only and do not amend or replace the terms of a specific order.

If there is any inconsistency, the signed contract and any mutually approved written amendment or change order will prevail, followed by the final approved quotation, drawings, specifications, material schedule, and bill of materials.

Nothing on this website creates a fixed delivery date, shipping cost, insurance obligation, Incoterm, delivery point, risk-transfer point, or allocation of costs unless confirmed in the signed contract or other mutually approved project documents.

Questions?

For shipping inquiries or a project-specific estimate, visit our Contact Us page.

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